This page explains in plain English how the app 12 platform collects, uses, and protects your personal information. The privacy of all users in Bangladesh is our highest priority.
Platform Features
Last Updated: January 2025
The app 12 platform places the highest importance on protecting the personal information of users in Bangladesh. We believe your data belongs solely to you, and keeping it safe is our core responsibility. In this privacy policy, we clearly state what information is collected, why it is collected, and how it is used. By creating an account or continuing to use the platform, you are considered to have agreed to this policy. We will notify you in a timely manner of any changes.
At registration, we collect your name, email address, mobile number, and date of birth. National ID or passport information may be required for identity verification. Payment method details are collected for financial transactions, however full card numbers or bank account information are not stored on our servers. Your device type, browser information, IP address, and activity logs on the platform are collected automatically. This information is used to improve service quality and ensure security.
Collected information is primarily used to manage your account, verify your identity, and process financial transactions. Your information may be analyzed to ensure platform security and prevent fraudulent activity. By analyzing your preferences and usage patterns, we strive to provide a more enhanced and personalized experience. Information may be provided to fulfill legal obligations or in response to requests from regulatory authorities. Your information will not be used for marketing or promotional purposes without your consent.
App 12 never sells or rents your personal information. Limited data may be shared with trusted third parties for payment processing, identity verification, and technical services, but they are bound by strict confidentiality agreements. Information may be provided to law enforcement agencies or courts in response to valid legal orders. Users will be notified in advance in the event of any business merger or acquisition. In all cases of data sharing with third parties, we ensure your information remains protected.
All your data is stored on secure servers using SSL encryption technology. We follow industry-standard security protocols and conduct regular security audits. Even after an account is closed, data may be retained for a specified period as required by law. Unnecessary data is securely deleted after the designated retention period. In the event of a data breach, we will promptly notify affected users and take the necessary steps.
The app 12 platform uses cookies to enhance your browsing experience. Cookies help remember your login status, save your preferences, and ensure platform functionality. You can control or disable cookies through your browser settings, though some features may not work properly as a result. We only use necessary and functional cookies; third-party advertising cookies are not used. For any questions about cookies, please contact our support team.
As a user in Bangladesh, you have the right to view, correct, and request deletion of the information we hold about you. You can opt out of marketing communications at any time. Under the right to data portability, you may request a copy of your data. To exercise these rights, contact our support team and we will respond within 30 business days. No fee is charged for processing your request.
We may update this privacy policy from time to time, particularly when there are legal changes or new features added to the platform. For significant changes, a notification will be sent to your registered email and a notice will be displayed on the platform. Continued use of the platform after changes are made will be considered acceptance of the new policy. We recommend reading this policy alongside our Terms & Conditions; for more details, Terms & Conditions Visit the page. The date of the latest update will always be displayed at the top of this page.
All your data is encrypted using SSL technology and stored on secure servers.
Your personal information is never sold or rented to third parties.
You have the full right to view, correct, or request deletion of your own data.
You will be notified by email in advance of any changes to the policy.